Say hello to smarter support: Our DIY chatbot is live!

2025-11-20 - Blogs

At Bostik, we’re always looking for ways to make your DIY & repair journey smoother. Today we’re excited to launch our brand-new AI-powered chatbot to help you find the right product, get project advice and unlock inspiration faster than ever before.

Why this matters

  • Instant answers, 24/7: Whether it’s picking the right adhesive, checking a technical data sheet or getting repair tips, you can now get help anytime.
  • Guided product selection: Not sure whether to bond, repair, seal or protect? Our chatbot helps you get to the right product range.
  • Multilingual Support: Available in multiple local languages.
  • More project inspiration: Alongside product support, the chatbot can point you to tutorials, ideas and how-to guides tailored to your job.

How to get started

  1. Visit our site and look for the chat icon at the bottom-right of the screen.
  2. Type your question or describe your project, e.g., “I need to fix my kitchen tile grout” or “which sealant for outdoor pond?”
  3. We value your feedback, after each session you’ll be invited to rate your experience so we can keep improving

Looking ahead

This launch is one more step in our commitment to elevate the DIY & repair experience in South Africa. We’ll continue to enhance the chatbot’s capabilities, adding more localised tips, project-specific flows and content over time, so that you get the best possible support right from Bostik.

Ready to give it a try? Click the chat icon now and ask away!